Your Privacy Matters to Us
We've built evatoto around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, deposit via DANA, OVO...
How We Handle Your Information
When you join evatoto, we collect your name, email, phone number and payment details to verify your identity and process deposits through DANA, OVO, GoPay and QRIS. We use this data to operate your account, prevent fraud, comply with local regulations in supported Indonesian regions, and improve your gaming experience. We do not sell your information to third parties. Your data is
encrypted and stored on secure servers. We retain your information for as long as your account is active, plus a retention period required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing options anytime.
Data Access Request
You can request a copy of all personal data we hold about you. Submit your request through your account or email us, and we'll provide it within 14 days.
Why Your Data Is Safe With Us
SSL Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL protocols. Your payment details and account credentials are never exposed.
Fraud Detection
We monitor account activity 24/7 to detect unusual login patterns, unauthorized transactions and suspicious behaviour. Alerts notify you immediately if we spot anything unusual.
Payment Partner Compliance
DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways that meet international security standards and local Indonesian regulations.
Regular Security Audits
We conduct quarterly security assessments and penetration testing to identify and fix vulnerabilities before they become risks to your account.
Staff Access Controls
Only authorized personnel can access your personal data, and only when necessary to support your account. All staff sign strict confidentiality agreements.
Incident Response Plan
If a data breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account. We maintain a detailed incident response protocol.
Consistency Across Our Policies
| Terms of Service | Our terms outline your rights and responsibilities when using evatoto. Privacy commitments are reinforced throughout. |
|---|---|
| Cookie Policy | We use cookies to remember your preferences and improve your lobby experience. You can manage cookie settings in your browser anytime. |
| Payment Security | Our payment policy mirrors this privacy statement. DANA, OVO, GoPay and QRIS deposits follow the same encryption and fraud-prevention standards. |
| Account Closure | When you close your account, we delete personal data within 30 days, except where law requires us to retain records for compliance. |
| Third-Party Integrations | Live casino providers like Evolution and Pragmatic have their own privacy policies. We link to them so you understand data flows across platforms. |
| Marketing Communications | We only send promotional emails if you opt in. Unsubscribe anytime from your account settings without losing access to your lobby. |
| Children's Privacy | evatoto is for adults only. We do not knowingly collect data from anyone under 18. If we discover underage account activity, we close it immediately. |
What This Policy Protects
Account Credentials
Your username, password and two-factor authentication codes are encrypted and never logged in plain text. We encourage strong passwords and regular updates.
Gaming History
Your bet history, game sessions and account balance are private. We don't share your gaming activity with third parties or use it for marketing without consent.
Payment Records
Deposits via DANA, OVO, GoPay and QRIS are recorded securely. Transaction details are visible only to you and our compliance team when required by law.
Contact Information
Your email, phone and address are used only for account verification, support and legal notices. We never sell your contact details to marketers or data brokers.
Location Data
We collect your IP address to verify you're in a supported region and prevent fraud. This data is not used for tracking or sold to advertisers.
Withdrawal Requests
When you request a payout to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and process it securely. Withdrawal records are encrypted and retained for audit purposes.